| 1. |
Where can I find the price, user guide and data sample? |
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Since we have more than 60 databases, please select those databases you are interested from our products list and email to our representative, then we will send you the detail information. |
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| 2. |
How can we place the order? |
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The purchasing process is very simple. First, we will go to the invoice and licensing agreement part. Second, we can move further to the contact signing process. After it, please wire the payment to our company. Third, once we receive the payment, we will arrange the delivery upon the date we both agree on the attachment. |
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| 3. |
How can we get the data? |
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You can get the data by both CD-ROM as well as web-access (http://us.gtadata.com); you can choose either way depending on your personal preference. |
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| 4. |
How do we make the payment? |
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We accept bank transfers, checks and online payment. You may choose either way which is easier for your payment. |
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| 5. |
Is the database in English? |
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We have both Chinese and English versions for most of our databases. |
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| 6. |
Under the Window XP operating system, after installing service pack (SP2), why there is a MSDE error message when during installing CSMAR. NET? |
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Because Windows XP user has installed MSDE after installing SP2. Please ignore the message and continue. |
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| 7. |
I Failed to connect the database server, how to cope with this problem? |
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Please confirm that SQLSP4 is correctly installed in the database server.
(1) Please ensure that the database server you entered is correct. You’d better use IP address.
(2) Run under command prompt: telnet followed by IP address of database server, 1433 (the default port of SQL Server installation is usually 1433. If two SQL Server instances are installed in one server, the other instance will enable another port. As for details, please inquire the network system administrator or database administrator). The connection failure usually results from the network problem, which can be solved by customer system administrator.
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| 8. |
I Failed to attach CSMAR database, how to cope with this problem? |
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Please delete CSMAR data in the instance, if any, and ensure that all database files have unique names in the directory, and then attach CSMAR data. Otherwise, you may fail to attach database. |
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